Recently when setting up a domain which was already being filtered and hosted by Microsoft forefront into Office 365, Upon changing the nameservers, the MX records correctly updated from mail.global.frontbridge.com to 365's one (domain.outlook.com) , however the email still flowed to the host setup up in Frontbridge instead of the 365 Mailbox.
The local UK support number for Office 365 : 02034506455 did not pick up after 2 x 30minute sessions with holding music!
Next I tried Frontbridge International Support : 0018662917726 ( Which is free to call via Skype from anywhere ! ). Luckily a helpful techican ‘Mudassir Ansari’ helped me with the following :
You can fix this issue by performing the following ( pretty sure this will work to BPOS as well as 365) :
Make sure your domain is verified in Office 365 and the correct DNS is set or nameservers migrated
Download and install the Migration Tools 32bit here :
http://www.microsoft.com/downloads/en/details.aspx?familyid=9ed5f4c1-7f0b-4506-a214-32093af6147a&displaylang=en
Go into your frontbridge control panel and disable the domain , then delete it!
Open a Power Shell Window
Enter this command : $LiveCred = Get-Credential
Enter your office 365 administrator Details
Enter this command : $Session = New-PSSession -ConfigurationName Microsoft.Exchange -ConnectionUri https://ps.outlook.com/powershell/ -Credential $LiveCred -Authentication Basic -AllowRedirection
Then this command : Import-PSSession $Session
Then this command : Set-AcceptedDomain **ENTER YOUR DOMAIN HERE** -OutboundOnly
$true
Wait 2-3 Minutes
Then this command : Set-AcceptedDomain **ENTER YOUR DOMAIN HERE** -OutboundOnly $false
Then wait for Microsofts Cloud SMTP Servers to Update , in my instance it took 15 minutes.
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